The Zetium Ultimate by Malvern Panalytical is a top of the line X-ray instrument that produces very fast and accurate results. Once calibrated, the instrument is very user-friendly and training numerous operators to carry out process analyses on a 24/7 basis has been very straightforward. Although we experienced a number of commissioning bugs (early production unit) and a tube stability issue, Panalytical continued to work with us, stepped up to ensure these issues were resolved and made things right. At times, over the past few years, there didn't seem to be enough Service Engineers to go around but I have been assured that this is being addressed. I would recommend this instrument.
John Morrison — Sudbury Integrated Nickel Operations, A Glencore Company