Testimonials: Why choose Mastersizer 3000?

Read what our customers think

A laser diffraction system without equal

Mastersizer is the most enduring and influential global brand in laser diffraction particle sizing, delivering reliable, robust performance to more than 24,000 Mastersizer customers. Today, the class-leading Mastersizer 3000 outnumbers all of its predecessors and is trusted in every application to deliver the consistent, accurate results required to optimize and maintain product and process quality. 

Critical to Mastersizer’s success is the close partnership and ongoing support provided to both new and existing users by Malvern Panalytical’s expert teams. Their in-depth industry-specific experience and expertise enables maximum return on every Mastersizer 3000 investment, and complete confidence in its long-term security. 

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Our trusted Mastersizer 3000 system has a platinum seal of approval - see our global reviews.

Delivering the right results and a rapid ROI for your business

Regulatory demands, effective resource management and cost-efficient productivity are just some of the pressures driving analytical workflow strategies in today’s industries. With no room for compromise on the delivery of accurate, timely results, Malvern Panalytical fully understands the critical role played by the Mastersizer 3000, demonstrating real commercial insight and delivering outstanding, tailored support.

An investment which has paid off multiple times. The Mastersizer 3000 has proved to our company many times that it is worth the investment. It has proved to be an excellent way to check our manufacturing to ensure quality products straight from the line. The results which we receive are consistent and easy to confirm accuracy by just looking into the multiple graphs and screens. There are many product features which have helped in our investigations that we feel Malvern did very well with.”

Emily T., Food Industry

Malvern made the acquisition of the device easy and affordable. They have been outstanding during all phases of purchase, installation, education and downstream support. We saw the ROI realized within 90 days. The Mastersizer 3000E has revolutionized our approach and capabilities to cream base analysis.”

Mark T., Beverage Industry

Excellent instrument to have in a pharmaceutical laboratory. Mastersizer 3000 is one of the best instruments for determination of particle size for powders, granules both in solid dispersion and in liquid dispersion. The instrument is very user friendly and easy to use as the principle of operation of the instrument is very simple and robust. The data generated on the instrument is very reliable and accurate. Method development on the instrument is very simple and gives reproducible results time and again. Further, the attachments we have procured for handling toxic products is very good and effective in containing the dust and extract. We feel that this is the best instrument for research & development and routine quality control. This is one of the flagship instruments we added in our laboratory recently. After-sales service from the UK based Malvern team is very good and we are totally satisfied with the instrument. We would strongly recommend this instrument.”

Mahesh S. Pharmaceutical Industry

I have now been using the MS3000 for 4 years and have found it to be an extremely capable and user-friendly platform, we as a company performed a large peer to peer comparison of products in the open market to assess which system best met our current, and future business needs (Compared against 5 other competitor products). We as a technical sub-team unanimously agreed that the MS3000 best met our requirements for technical capability and user friendliness. Since purchasing we have found it to be an extremely capable instrument, and it has become our first choice platform for laser diffraction particle size analysis.”

Adam W., Pharmaceutical Industry

Confidently supported by a team passionate about your application

Investing in analytical technology that aligns with the business and regulatory needs of an organization is crucial for its successful adoption and productive use. Tailored technical, training, applications and validation support ensures rapid, effective implementation of particle sizing that delivers results essential to making business-critical decisions, from R&D to production.

The Mastersizer 3000 was a great purchase for our production lab. It gives accurate and precise results very quickly. The program is user friendly so anyone can be trained to use it. Malvern Panalytical setup and qualified our instrument in just a few hours, the instrument also arrived before the estimated delivery date so that was a bonus for us, since we were up and running before our target date. The service engineer who set up our instrument and did our team's training session was very knowledgeable and was able to answer all of our questions, even with our larger than normal training group. Thank you Malvern for the great customer support!” 

Tiffany J., Catalysts

The Mastersizer 3000 is an excellent piece of equipment for particle size determination. Extremely consistent results for both dry dispersion and wet dispersion. The software is easy to use and also can customize certain aspects to meet your individual needs. After sales support is excellent and quick to respond. Field Service Engineers are very knowledgeable and always willing to discuss ways to improve analysis or features of the equipment.” 

Michael, I., Pharmaceutical Industry

This machine is very robust and has been a great addition to our laboratories providing reliable and fast data for all the research projects we develop. Specially like the fact that it can accurately measure commercial standards which satisfy our ISO initiatives and provides great confidence on the data we collect for our clients.” 

Carlos E., Minerals Industry

Instrument is incredibly reliable and the aftercare we receive from Malvern is great. I would also recommend the bespoke training we have received from their technical experts.” 

Chris M., Environment Agency

Robust results delivered by exceptional technology, intelligently-applied

Fast analysis and straightforward method development are prerequisites for analysts working with an increasingly diverse range of technologies. Mastersizer 3000’s intuitive software with built-in expertise eases the workload and enables all operators to make reliable measurements.   

The Mastersizer is reproducible and easy to use. Even less capable technicians are able to use it effectively. We have been able to improve pigment grinds by using the data produced by the unit. It is easy to keep clean and the software is user friendly.” 

John B., Pigments

The Mastersizer 3000 is very user friendly. We have been able to easily train all of our employees on proper use and cleaning. We are able to achieve consistent results on a daily basis, and also our results correlate very well to our production sites. The Mastersizer has been an exceptional instrument, and the software is very simply to use yet complex. It allows us to tailor our SOP's to specific products and raw materials.” 

Peter G., Powder Coatings

The Mastersizer 3000 is very user friendly. It is easily changed from a dry feed operation with the Aero to a wet analysis with the Hydro. This makes it perfect for use in our application where both types of analysis are needed. The improved layout makes navigating the software much easier. All-in-all I believe the Mastersizer 3000 is probably one of the best products available in this market.” 

Michael G., Minerals Industry